Copilots and assistants
Internal assistants connected to company knowledge, with access control and contextualized responses for sales, support, and operations teams.
MK3 guide
Artificial Intelligence
We help companies move beyond isolated experimentation and adopt AI with purpose: integrated into systems, safe to operate, and measurable to scale.
Solutions we deliver
AI agents
Specialized agents that execute recurring tasks — triage, qualification, follow-up, and operational routines — with traceability and clear boundaries.
LLM integration
Connection with OpenAI, Azure OpenAI, Gemini, and open source models through a single routing layer, policies, and usage observability.
Intelligent automation
Workflows combining business rules, APIs, and AI to reduce manual work in customer service, back office, and document analysis processes.
RAG and knowledge base
Answers grounded in documents, internal databases, and corporate APIs — less hallucination, more alignment with the client context.
Governance and security
Usage policies, auditing, cost management (AI FinOps), and protection of sensitive data from solution design onward.
Journey
From proof of concept to scale
A practical methodology to evolve safely — inspired by market references, adapted to the size and pace of your operation.
1. Diagnosis
We map processes, available data, risks, and ROI opportunities before investing in development.
2. Proof of concept
We validate value in a real, measurable workflow — for example, customer service, commercial proposals, or document triage.
3. Implementation
We integrate AI into existing systems (.NET, Angular, APIs) with sustainable architecture and incremental deliveries.
4. Operation and evolution
We monitor quality, cost, and adherence; we adjust prompts, agents, and integrations as the business learns.
Use cases
Where AI accelerates results
Applications we combine with custom software and specialized teams.
Customer service and support
Lead qualification, initial responses, living knowledge base, and intelligent handoff to humans.
Operations and back office
Document classification, data extraction, reconciliations, and routines that currently consume hours of team time.
Accelerated development
AI applied to analysis, testing, documentation, and squad productivity — with human review and quality standards.
Data insights
Analytical assistants over indicators, reports, and operational databases to support day-to-day decisions.
Delivery models
How MK3 supports your company
Strategic consulting
Adoption roadmap, use case prioritization, and architecture definition before scaling investment.
AI Software Studio
Custom-built copilots, integrations, agents, and automations — from design to go-live.
AI squads
Allocated professionals or dedicated squads combining software engineering with generative AI practice.
Why choose MK3
AI with real engineering
We do not deliver prompts alone: we integrate AI into .NET, Angular, and API products with architecture and maintenance.
ROI focus
Every initiative starts from a measurable business problem — time saved, conversion, or quality.
Partnership from Blumenau to Brazil
Close communication, agile deliveries, and ongoing support after implementation.